The Ewald Consulting Member Services team is the nerve center for clients and association members. Team members are often the first point of contact, answering questions by phone, email and live online chat.
Our team of professional, friendly, helpful customer service staff is dedicated to answering phone lines with the name of the client and keeping an up-to-date “Book of Knowledge” for all team members to accurately represent the client professionally and knowledgeably about core activities.
- Room meeting space management
- Electronic document storage
- Executive Director admin support
- Client correspondence (email/phone/mail)
- Live phone answering
- Physical storage (offsite/onsite)
Director of Operations & Member ServicesI love nature, yoga, baking cookies, & playing the flute.
Senior Member Services Specialist
I love to travel with friends, time with family, and road races on the weekends.