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Professional Development

Inclusion

Associations Next: Diversity, Equity, Inclusion and Associations

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In this episode, we talk with two of Ewald Consulting’s account executives, Arzu Alimohd and Margaux Meyer about what diversity looks like in associations.

Takeaways:

  1. Associations serve people, so it is especially important that they dive into diversity practices. Take time to think about who you serve and how you could potentially be underserving some members.
  2. Take small steps. Diversity, equity and inclusion are so important, but it can be overwhelming to start making change. Start by thinking about things such as your bylaws that could be unintentionally harming certain groups of people.
  3. Be open. Take the time to listen to members about what you could be doing to be an even better organization.

Listen to the episode: Diversity, Equity, Inclusion and Associations

Goals

Setting Professional Development Goals: How to help you and your staff become the best version of yourselves

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Takeaways:

  1. Setting professional development goals with your staff shows your dedication to your employees’ long-term career goals by helping them engage in what they are curious about. By helping your employees become the best version of themselves, you are also helping your clients receive the best service. 
  2. Measuring the progress of professional development goals is crucial. Becca explains that she does all she can to make sure goals are reached through positive reinforcement. 
  3. Motivate. Motivate. Motivate. Becca explained that sometimes she will help employees set higher goals because she knows they can accomplish more than they think. Be your teammates’ biggest cheerleader. 

Examples of Professional Development Goals

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Many organizations have drastically altered the way they do things. Where and how we work has been altered to accommodate a way of life that is completely different from what most of us know. With the rush of changes that came with a global pandemic, many employees need to learn new skills to adapt.

Professional development has long been a staple of employee engagement. By providing employees with the tools to learn, you are investing in their future at the organization and in them as individuals.

As of 2018, Forbes explains that 71% of employees feel they need skills training to successfully operate in their role. Whether you are an employee or a leader who helps your team set goals, it’s vital to your personal and organizational success that your training goals are achievable.

In a previous post, we discussed how you might set a professional development goal. The Education Service Center of Lake Erie West laid out a framework to properly set what they call IPDP (Individual Professional Development Plan). This includes:

  1. An area of focus. What do you want to accomplish?
  2. An action. What action will you take to get there?
  3. Why? Why do you want to achieve this goal?

So what might these goals look like? Here are some examples to improve your understanding of a productive professional development goal. The focus is in bold, the action is italicized and the why statement is underlined. Examples drawn and altered from Indeed and Impraise.

  1. I want to learn more about what other departments do to further my knowledge of the organization.
  2. I want to complete a professional certificate to improve my credibility with clients.
  3. I would like to be more comfortable asking for feedback so I can improve my job performance on a more consistent basis.
  4. I want to apply for a promotion to demonstrate my value and commitment to the organization.
  5. I would like to improve my networking skills so I can experience new opportunities.
  6. I want to complete a leadership training this quarter so I can better my chances of receiving a promotion.
  7. I would like to improve how I manage remote teams so that I can be a better leader.
  8. I want to learn how to give feedback in a positive, productive tone so I can help my employees while motivating them.

By following this format, you are ensuring that your professional development goals are clear and action-oriented.

Ewald in Practice is focusing on professional development this quarter. Check out the other blog posts on PD via the links below.

Virtual professional development

Virtual Professional Development Strategies

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By now, you have surely settled into a new normal. Whether that be in your office with distancing policies, working entirely from home or somewhere in the middle, you are working in an environment you have not been in before.

A significant change many of us have felt is the mass shift to online platforms. It is where we hold meetings, conferences and even some celebrations. Professional development is another area that has had to make that shift online in order to stay relevant and useful.

Professional development provides the tools and education to become better in the workplace. With in-person options being limited, how do we approach professional development in a virtual environment?

In this post, we will look at a few virtual professional development strategies.

  1. Use questions to identify your goals: Tech & Learning recommends using guiding questions to guide your professional development strategy. With endless virtual professional development opportunities, it is crucial that you fill a specific need. Use these questions to narrow down your focus:

    1. How do you hope participants would change as a result of your professional development?
    2. Who would most benefit from this professional development?
    3. How often should participants engage in professional development?
    4. Does the content align with company values?

  2. Try new things: Edutopia explains that one positive consequence of virtual professional development is much lower operating costs. No one has to fly or stay in hotels to learn more about their profession. Now, you can run a webinar on Zoom or Facebook Live at no cost or lower cost. Capitalize on this opportunity and try testing out some new ideas.

  3. Make it fun: Tech & Learning explains that participating in virtual professional development can be difficult. It is much harder to stay engaged with a screen than a speaker in person. Be selective in choosing your content and who delivers it. A course may be full of information, but if it is long and dry, it will be much harder to absorb the information given. Try experimenting with multimedia. Include short videos and images to keep participants engaged.

  4. Check in: According to Tech & Learning, you should check in and see how the development exercises are being received. Participants are excellent resources for you to get a better understanding of how everything is working. Send out a short survey following your sessions to get a feel for how things are going.

While COVID-19 has presented myriad challenges, it has given us a great opportunity to innovate and explore new ideas in professional development.

Watch for our new podcast, Associations Next, premiering this month. Our first episode focuses on how the COVID-19 pandemic has challenged professional development — and presented new opportunities.

Professional Development

The New Frontier of Professional Development: How COVID-19 has shifted the way associations are conducting professional development

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Takeaways: 

  1. Covid-19 has provided significant challenges to the PD industry. As an industry that relies heavily on in person events such as conferences and certification exams, going virtual has pushed PD professionals to think critically and quickly. 
  2. Associations with certification exams are now finding creative ways to proctor exams virtually, such as using test takers’ laptop cameras and microphones to monitor the environment they are in. 
  3. Covid-19, while devastating and challenging for a multitude of reasons, has opened opportunities in professional development. Many newly virtual programs can be accessed by people all over the world, often at a more affordable price. These programs are also becoming more flexible, allowing participants to learn at their own pace. 

Smiling girl in restaurant

How to Support Employee Career Goals

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You likely know that professional development has been proven to improve employee engagement. Offering your employees opportunities to learn and grow demonstrates that you care about your employees as growing professionals, not just as employees of your organization.

So what can you do to show that you are invested in your employees as people? Show interest in their passions and goals by working with them. In this post, we will cover a few tips on how you can help your employees become the happiest, best versions of themselves.

  1. Invest in continuous learning
    According to 15Five’s Blog, continuous learning is important now more than ever due to evolving technologies and demand for new skills. Investing in platforms such as LinkedIn Learning provides your employees with over 16,000 courses in a plethora of topics ranging from writing press releases to learning JavaScript or business analysis. What is so wonderful about services like these is the ability for employees to learn skills they are interested in as well as skills that apply to their current positions.

  2. Provide feedback
    Employees cannot get better if they do not know how to be better. According to Glassdoor, feedback should be given in real time rather than just at employees’ annual reviews. Pay attention to areas where each employee could use some improvement and address it in a positive, consistent way. This also applies to positive traits—make sure you are frequently showing your appreciation for areas where employees excel.

  3. Consider new positions for your employees
    Employees do not often stick with employers that do not provide opportunities for their staff to move up the ladder. If your employees constantly see outside hires brought into manager positions, they will likely feel held back. Some may excel in their role, but may not possess the leadership skills to be promoted to manager. Consider other roles for these employees. For example, Get Smarter discusses the role of the “Individual Contributor.” This employee might be promoted into a teaching role rather than a manager role. They have a narrow focus and are used to teach others in their position rather than overseeing their department.

  4. Have a career development meeting
    Consider having annual or semi-annual career development meetings with your employees to discuss their goals within the organization and their broader goals as a professional. The Balance Careers recommends having the employee think about where they would like to be in three years. If they would like to move up in your organization, give them some suggestions on how they can improve their performance and move forward.

  5. Encourage and reward
    Glassdoor emphasizes the importance of recognition and rewards. Positive feedback motivates employees and helps build trust. Take the time to get to know employees and give them personal rewards to thank them for a job well done and show that you have taken time to get to know them as a person, not just as an employee.

Managers obviously want hard working, loyal employees, but this cannot be obtained by micromanaging and keeping them in the same position forever. Help them help you by giving them the care and resources it takes for them to be the best employees they can be.

Watch for our new podcast, Associations Next! We plan to launch it soon.

New

Associations Next: The New Frontier of Professional Development

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In this episode, we are joined by Julia Renner, Director of Professional Development at Ewald. She tells us how COVID-19 has challenged professional development, but also what opportunities it has provided as well.

Takeaways:

  1. Covid-19 has provided significant challenges to the PD industry. As an industry that relies heavily on in person events such as conferences and certification exams, going virtual has pushed PD professionals to think critically and quickly.
  2. Associations with certification exams are now finding creative ways to proctor exams virtually, such as using test takers’ laptop cameras and microphones to monitor the environment they are in.
  3. Covid-19, while devastating and challenging for a multitude of reasons, has opened opportunities in professional development. Many newly virtual programs can be accessed by people all over the world, often at a more affordable price. These programs are also becoming more flexible, allowing participants to learn at their own pace.

Listen to the episode: The New Frontier of Professional Development

People Working

What the Numbers Say About Professional Development

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This quarter at Ewald Consulting, we are focusing more on professional development, subscribing to LinkedIn learning to give our employees access to the numerous courses available in the LinkedIn library. We believe that this not only helps our company improve with job-specific trainings, but helps our employees expand on their own interests.

You likely know that professional development is a key factor in fostering an engaged, productive workplace, but how effective is it, really? In this post, we will look at some statistics that reflect the importance of professional development in the workplace.

  1. 74% of employees feel that they lack development opportunities
    A study by Middlesex University London found that many employees did not feel like they were achieving their full potential at work because there were not enough professional development opportunities. Employees want to grow and learn in their positions. If they feel they are stuck with no place to go, they will be less engaged and more willing to leave your organization.

  2. The cost of losing a new employee could be about 3x their annual salary
    PwC found this number in their research. This emphasizes the notion that professional development is an investment. Even if the upfront costs seem hefty, remember that in the long term, this could save your organization time and money.

  3. Engaged employees perform 202% better than non-engaged employees
    A Shift article discussed a Dale Carnegie study that found this statistic. Professional development opportunities improve engagement significantly and engagement has lasting effects on your organization’s culture and revenue.

  4. 87% of millennials say professional development is significant
    Millennials are making up more and more of the workforce. According to Access Perks, development opportunities are a key factor in millennials’ job choices. Gen Z, now entering the workforce, also expects employers to provide customized learning. Make sure you are attractive to a growing workforce by offering what they are looking for.

  5. 76% of employees are looking for development opportunities
    ClearCompany found that most employees want development trainings. Offering a variety of professional development opportunities shows your employees that you are not only invested in the work they do, but their interests and goals as an individual.

  6. 40% of employees who do not receive proper training will leave within their first year
    According to Go2HR , if employees do not receive cohesive job training, they are significantly more likely to leave before their 1-year anniversary.

  7. 69% of employees are open to new job opportunities
    Rapt Media said that most employees would be willing to leave their current jobs. Guthrie Jensen’s blog explains that you need to continually offer growth opportunities so that your employees see your organization as the best place for them to grow.

Your employees will always be your greatest asset, so make sure you are constantly investing in them and their futures.

Single Hand in Nature

Setting Personal Professional Development Goals

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Many of us have participated in some form of professional development. Whether it be an orientation video for work, a certification course or an implicit bias training, professional development is key to having a successful career. Indeed defines personal development goals as “objectives you set to improve your character, skills and capabilities.”

So how do we go about creating these goals for ourselves?

The Education Service Center of Lake Erie West laid out a framework to properly set what they call IPDP (Individual Professional Development Plan) goals. While the document was created for educators, this method for setting professional development goals can be applied to all professions. According to this framework, you should state an action, an area of focus, and your rationale for that action.

Start with an area of focus. What do you want to accomplish? Let’s say you would like to get better at video editing. Your area of focus might be proficiency at a specific editing software. Be specific about your goal to know exactly what you are working toward.

What is the action you will take to achieve that goal? For video editing, this might be “I will learn Adobe Premiere” or “I will take an online course in video editing.” Dictating an action helps you commit to it.

Finally, add your “because” statement. Why do you want to achieve this goal? For video editing this may be, “because I would like to be promoted to a senior marketing position.” Think through your purpose for putting effort into this new skill.

Overall, the statement should look something like, “I will take a course in video editing through LinkedIn Learning in order to become a senior content creator.” The specificity of this goal statement is helpful because it gives you the what, how and why.

With this framework, setting specific professional development goals will become clearer and easier to achieve.

Learning

Writing Successful Learning Objectives

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Learning objectives are a best practice in training that, in their most basic form, are a statement of what learners should be able to accomplish by the end of a learning event. Additionally, they are a way for the presenter to clearly and transparently define the goals of the training. Creating no more than three to four specific learning objectives will allow the learner to self reflect throughout the learning event on his or her progress toward mastering the defined critical information.

In order to plan and implement an effective training program for professionals, it is important to understand and address the Principles of Adult Learning. Malcom Knowles’ research on the distinct characteristics of adult learners began in the 1950’s and is the basis for the majority of adult learning theories. Adult learners have unique characteristics, as identified by Knowles, including that they are goal-oriented look for relevancy in their learning. Stating clear learning objectives for a training helps the learner identify the goals and desired outcomes of the training.

When constructing a learning objective, there are two distinct parts: the action verb and the performance standard. The action verb provides clear measures of mastery of demonstrable learning outcomes. Some examples of strong action verbs include: define, contrast, write, explain and evaluate. The action verb also reflects the rigor of the learning objective. Bloom’s Taxonomy, created in 1956 to encourage higher-level thinking, is an effective tool for trainers to ensure that they are creating rigorous learning objectives.

The bottom level of the taxonomy, known as the “knowledge” domain, represents low-level learning and includes action verbs including recall, define, recognize and list. As you move up the levels of Bloom’s Taxonomy, the level of thinking required increases. Choosing action verbs in the different levels of Bloom’s Taxonomy will help classify the cognitive level of learning to both the presenter and the learner.

The second part of creating a learning objective is determining the performance standard. A performance standard is the measure by which learners will demonstrate mastery. There are three types of learning objectives: cognitive, psychomotor and effective. Cognitive learning objectives aim to increase the participants’ general understanding of concepts and processes. Psychomotor learning objectives seek to determine whether a learner can accurately complete a task or demonstrate a skill. Finally, an effective objective is designed to influence attitudes and outlooks. Identifying the type of learning objective will assist the presenter in choosing the appropriate performance standard, instructional strategies and assessment tool, if applicable.

A poor example of a learning objective is, “Participants will be exposed to information about new laws passed in 2016 that impact public accountants.” The verb “exposed” does not indicate any measurable action for the learner to demonstrate mastery of the learning objective.

A good example of a learning objective is, “By the end of this training, learners will be able to identify the changes in the updated resuscitation guidelines.” The action verb of this objective is “identify” and the performance is pinpointing the changes in the updated resuscitation guidelines. The time frame noted at the beginning of the objective tells the learner when this learning goal should be met.

Learning objectives should be used in all effective learning events. Constructing a learning objective that has both an action verb and a performance standard will help learners identify the key information as well as the goals of the training. Encouraging trainers to promote their learning objectives will result in participants who are prepared to engage with the desired outcomes of the training.

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