Member Services
The Ewald Consulting Member Services team is the nerve center for clients and association members. Team members are often the first point of contact, answering questions by phone, email and live online chat.
Our team of professional, friendly, helpful customer service staff is dedicated to answering phone lines with the name of the client and keeping an up-to-date “Book of Knowledge” for all team members to accurately represent the client professionally and knowledgeably about core activities.
The Services
- Room meeting space management
- Electronic document storage
- Executive Director admin support
- Client correspondence (email/phone/mail)
- Live phone answering
- Physical storage (offsite/onsite)
The Team
KIM OLSON
MEMBER SERVICES REPRESENTATIVEI love to travel, read and meet for coffee!
PAHN YANG
MEMBER SERVICES REPRESENTATIVEI am an outdoors person. So camping and hiking are a must every summer here in MN. Otherwise, my partner and I enjoy exploring Colorado hiking areas whenever we get the chance to go there.
GRADY GORDON
MEMBER SERVICES REPRESENTATIVEI enjoy being outside, on the lake with my family. I also was a National Champion at the University of Alabama for Wheelchair Basketball.